Your Digital Story Isn’t Connecting. Here’s the Framework to Fix It

A practical session on why nonprofit digital stories fall flat and how to bring them back to the heart of your mission.

With Darrin Cook and special guest Ryan Klee from Rootstock

November 20, 2025

CommunicationsLeadershipTech

Read Full Transcript

Darrin: Okay. Hello everyone. I'm Darrin with M3 and today I have a very, very special guest, Ryan Cle from Rootstock and today's topic is your digital story isn't connecting online and Ryan and I have an amazing framework to fix it. So before we get started, Ryan, thank you for being here.

Ryan: Oh Darrin, thank you so much for having me. I am so excited about this. You and I always have such great conversations and I'm excited to unleash that upon LinkedIn land.

Darrin: Yes. Yes. Yes. So before we get started, I have to give you a proper intro of course. You are the co-founder of Rootstock which is a thought leadership and brand growth agency. You’re here in Atlanta. Before I share how I know you and how you all help me, tell the audience about yourself, Rootstock, and all the amazing things that you do.

Ryan: Yeah, absolutely. Thank you for that. Rootstock is a thought leadership development and consulting firm. We like to work with ambitious visionary leaders to grow their businesses through curiosity-driven discovery and relationship-centered strategy — teaching them to build sustainable influence by creating genuine connections, fostering authentic communities, and crafting compelling thought leadership content that builds trust and drives impact.

Ryan: I have a PR, marketing, communications, and advertising background. I spent time at a couple of really cool agencies around Atlanta, plus a short stint in the corporate world where I did sales and discovered I don’t like transactional linear sales. Even though the money can be good, I’m a relationship guy. I’m a community builder. I’m a connector.

Ryan: So I started my first company called Rhino Media — kind of a general comms/PR service. That evolved into Rootstock when we leaned deeper into strategic communications and then into thought leadership. We developed our own definition of thought leadership: it’s about elevating your field. You have powerful thinking inside your head that challenges the status quo. You believe there's a better way to do something, and sharing it elevates your industry while growing your business because people resonate with your philosophy.

Ryan: It’s not just about being good at your job — it’s about showing how you think. When people hear your perspective on a problem, or read a post you wrote, or attend an event, they say: “I like the way this person thinks. Let me talk to them.” That’s what we do. We help leaders extract what’s in their head — identify key points, articulate them clearly, and build a thought leadership ecosystem: events, speaking, podcasts, books, LinkedIn content — whatever matches their goals.

Ryan: We have a team of seven: writers, strategists, creatives, thinkers. Above all, good humans. My motto for the year is: "Do cool stuff with cool people." And I believe we’re all stronger together when we build the right communities.

Darrin: And everyone listening — I have my notes and questions, but I have to add context about how you fit into the M3 ecosystem. I may go off the rails just a little bit. Ryan and I talk all the time. We have a great relationship. Let me take you back to the beginning.

Darrin: Believe it or not, people don’t believe this about me, but I am actually an introvert. It takes a lot to put myself out there. Ryan and I met sometime last year at a networking event — the ImpactUp event. Great energy. We connected and met again in Roswell at Gate City. When we met, I shared with him my entire vision — something I rarely do because I’m protective of my ideas.

Darrin: I had this big whiteboard plan for launching in-person events beyond Atlanta — Charlotte, etc. I shared it with Ryan, and the level of clarity he reflected back blew me away. It’s one thing to be listened to — another to be understood. I felt immediately like he was a safe space.

Darrin: I’m a man of faith, and I felt like God was sending me my people at a time when I was rebuilding and pivoting. I needed people who shared my values and integrity. His team — Tara, Gwendolyn — all of them are top-notch.

Darrin: So now, we’ve already done two Connect ATLs. We’re doing Connect Dallas in March, which is amazing. And for those listening, Rootstock is our producer for these events — helping find talent, amazing speakers, and ensuring we have excellence across every city. Rootstock is baked into our systems, and I’m so grateful.

Ryan: You are the architect of those empathetic systems, and I’m happy to be a part of that world.

Darrin: So let’s get into it. Many people are having a hard time connecting with their audience online. They’re brilliant — but there’s so much noise. Some feel discouraged, some feel overwhelmed, and some don’t enjoy creating content. What’s the first step?

Ryan: Great question. We see this all the time. Smart people doing great things — but messaging feels forced because they don’t have clarity. Staring at a blank page is stressful when you don’t have a foundation. That’s why we created “The Kernel of Truth.”

Ryan: You’ve gone through it. It’s a two-hour workshop that identifies and articulates the *core truth* — not your industry positioning, but who YOU are as a person. Why you're doing what you’re doing. What it means to you. Gwendolyn leads this — she listens deeply, reflects back, and pulls threads together.

Ryan: After the conversation, she and Tara write your Kernel of Truth. We present it as a beautiful PDF answering four key questions: Who you are, what you’re making, why it matters, and what it means to you. These simple questions become powerful drivers of messaging, growth, PR, social content, your website, events — everything.

Ryan: The Kernel gets you unstuck. It reminds you why you started your business or nonprofit. It gives you clarity to create content with confidence instead of confusion.

Darrin: When y’all presented my Kernel of Truth, I was hesitant internally. I thought: “How can someone else tell my story better than me?” But it was life-changing. I had two team members on the call. Ten minutes in, I felt tears — and I’m someone who has survived Hurricane Katrina!

Darrin: It wasn’t about writing — it was a powerful listening exercise. It gave me clarity. Therapy helped too, but Kernel of Truth revealed that in trying to be polished and “corporate,” I watered down my uniqueness. Authenticity is what resonates.

Darrin: When you show up as your real self — your lane finds you. Some people will say “not for me,” but many will say “this is exactly my lane.” Trying to be everything to everyone is a disservice. Kernel of Truth helped me define my values, my wheelhouse, and who I’m magnetic to.

Ryan: I love everything you said. Authenticity is a differentiator. With AI-generated content flooding the internet, being human is your advantage. And this is the long game — consistency plus authenticity builds community and trust.

Ryan: If you consistently build your ecosystem — content, events, relationships — you’ll attract the right people. And when you know your Kernel, content becomes easier because you’re creating from truth, not pressure.

Ryan: You’re not selling yourself. You’re just being yourself. And the right people will connect with that.

Darrin: So for someone feeling far removed from their mission — what can they do *this week* to reconnect?

Ryan: First, breathe. It happens to all of us. Think about what you’re grateful for. Identify what feels forced — and let some of that go. People think they need to be everywhere: Instagram, TikTok, LinkedIn, Facebook — but you don’t. Be where you actually need to be.

Ryan: Write something — a blog, a post — even if no one sees it. Call someone you trust. Ask people: “Give me three words that describe me.” You’ll be surprised. We often see ourselves differently than others do.

Ryan: We did this exercise with clients before a workshop — and people said it was eye-opening. Most people aren’t thinking about us as harshly as we think. They're busy with their own lives.

Darrin: And how can someone start being more vulnerable? It’s easier said than done.

Ryan: It starts with community. A safe space. And taking small chances. We met at an event — you said you’re an introvert, but we talked one-on-one for 20 minutes. That’s how it starts.

Ryan: Many people avoid networking because it feels transactional or overwhelming. But not all events are like that. Start small — 20–30 person gatherings. Not a 300-person conference.

Ryan: If you’re unsure where to go, put a post on LinkedIn: “I’m trying to network more — any recommendations for events with good people?” You will get answers. People want to help — but they can’t help if you don’t ask.

Ryan: Another thing: many of us feel weird asking for help. Especially if we’re usually the ones people come to. But asking for help is not weakness — it’s strength. It shows curiosity, growth, and self-awareness.

Darrin: Exactly. When you're used to being the go-to person, it’s hard to learn to *receive* support.

Ryan: 100%. Everyone has problems. Everyone gets stuck. Everyone needs input. You’re never alone. And when you have community — you have people to text, talk to, lean on. That’s the power of connection.

Ryan: My Kernel of Truth is all about seeking real human connection. I’m a connector — of people, ideas, systems. Everything is about community. Whether it's email lists, LinkedIn followers, events, or one-on-one conversations — it’s all community-building.

Darrin: Community truly is everything.

Ryan: And when you're stuck, reach out to your people: “Hey, I’m struggling with this idea — what do you think?” Opening up vulnerability invites others to do the same. It changes the conversation instantly.

Darrin: I was just about to ask you about community — and you read my mind!

Darrin: Let’s talk about stepping into vulnerability. Many people feel overwhelmed, scared, unsure. They want to take a step forward but don’t know how to begin.

Ryan: Completely normal. Start with small, low-pressure events. Places where the energy feels supportive. Not every room is your room. But your room *exists*. You just need to find it. And Atlanta — and most major cities — have tons of communities ranging from 10 people to 100.

Ryan: And remember: most people at events feel awkward too. You’re not alone. Go once. If it’s not your space, try another. Eventually, you’ll find your people.

Darrin: That’s how I found Good Energy Coffee Crew — which is amazing.

Ryan: Exactly! Good Energy Coffee Crew is a perfect example. 20–30 good humans, great conversations, support, encouragement. Every time I go, I leave feeling better — like my cup is filled back up.

Ryan: Community is a warm blanket. Entrepreneurship can be lonely, but it doesn’t have to be.

Darrin: Before we wrap up, I want to talk about something: signal vs noise. Leaders like Steve Jobs talked about cutting through noise and focusing on the signal — the truth, the essence. That’s why I’m big on empathetic systems. We may work eight hours a day, but only two or three are deep-work hours. Your systems, your team, your community — they amplify your signal.

Darrin: And of course, if people need support with systems or marketing — they can contact me. But Ryan, how can people get in touch with you and Rootstock? And how can they schedule a Kernel of Truth?

Ryan: Thank you. My email is ryan@rootstock. The Kernel of Truth is $3,000 and includes everything we talked about — the workshop, the writing, the strategy, the “This Is Me” post, the clarity, the prompts. We would love to help anyone who feels stuck or unclear.

Ryan: And we also host quarterly Marketing Mixers — which you’ve supported heavily. Amazing people show up. If you want to join, send me an email and we’ll add you to the list.

Ryan: And Good Energy Coffee Crew — started by Paul Carpenter — is another great community. We meet monthly. It’s easy, safe, supportive, and full of genuine connection. You’ll leave feeling inspired. It’s on LinkedIn if you want to join.

Ryan: There’s enough business for everyone. We’re stronger together. Community brings business, partnerships, collaboration, and friendships. Great ideas don’t thrive in isolation — they thrive in community.

Darrin: Exactly. The Kernel of Truth aligned me so deeply with who I am that the work no longer feels like work. I could do this forever. That’s the power of clarity and community.

Ryan: So true. And we’re honored whenever someone lets us into that vulnerable space. It’s intimate. It’s meaningful. We don’t take it lightly.

Darrin: Thank you, Ryan, for your time today.

Ryan: Thank you for having me. Connect with us — we love helping good people do good work.

Darrin: Thank you all for your time. We will see you again soon. Thanks y'all. All right. Bye-bye.

About the Speakers

Darrin Cook
Darrin CookArchitect of Empathetic Systems for Overlooked Nonprofits
Darrin Cook helps overlooked nonprofit leaders build sustainable, tech-forward organizations. His work focuses on message clarity, simple systems, and practical strategies that give leaders more time, visibility, and impact. He brings a grounded, empathetic approach to digital transformation and organizational storytelling.
Ryan Klee
Ryan KleeCo-Founder, Rootstock
Ryan Klee helps founders and executives clarify their best thinking and communicate it with honesty and purpose. His background spans brand strategy, PR, and digital communication. His work is rooted in message clarity and human-centered storytelling that builds trust.
Your Digital Story Isn’t Connecting. Here’s the Framework to Fix It

Key Takeaways

In this session, Darrin and Ryan walk through a grounded framework for clearer nonprofit storytelling.

• Why many digital stories stop connecting and how to rebuild trust.

• The “Kernel of Truth” and how it brings more honesty into your message.

• How to align your website, email, and social content around one clear story.

• What breaks a digital story and how to diagnose it quickly.

• A simple framework to help you create stories that feel real, human, and mission-true.

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