Russell Innovation Center for Entrepreneurs (RICE)

Automating RICE’s Content Studio Bookings for Seamless Scheduling & Revenue Growth

Challenge

RICE’s Content Studio serves as a creative space for entrepreneurs, businesses, and stakeholders to produce high-quality media content. However, managing bookings manually led to inefficiencies, including:

Difficulty in tracking available studio times.
A lack of real-time updates for scheduling adjustments by audio engineers.
A disjointed payment process that required manual invoicing and tracking.
No centralized system to manage client onboarding forms before appointments.
A lack of automation for sending confirmations, reminders, and follow-up messages.
Limited visibility into booking data, making it difficult to analyze revenue trends and optimize studio utilization.

To stay competitive and attract high-value clients, EAG needed a modern, interactive, and functional website that streamlined inquiries, showcased their portfolio, and reinforced their industry leadership.

Solution

My Mogul Media developed an Automated Content Studio Booking System, seamlessly integrating with RICE’s existing digital infrastructure and leveraging Monday.com for real-time data analysis and workflow automation.

Project Scope & Implementation

Online Booking Portal with Real-Time Availability

Built an intuitive online booking system allowing users to view available time slots in real-time.
Integrated with an adjustable scheduling system, enabling RICE’s audio engineers to update availability dynamically.
Allowed users to select services based on their specific production needs.

Seamless Payment Integration with Stripe

Embedded Stripe’s payment processing system to facilitate instant payments at the time of booking.
Implemented automatic invoicing and payment confirmations, eliminating manual payment tracking.
Enabled tiered pricing options for different types of bookings (e.g., podcasting, video recording, photography sessions).

Automated Onboarding & Pre-Session Form Collection

Developed an onboarding workflow that requires clients to complete necessary forms before their appointment.
Integrated forms directly into the booking confirmation process to streamline intake.
Ensured compliance with RICE’s studio policies by collecting digital signatures and agreements upfront.

Custom Automated Notifications & Communication

Configured an automated email and SMS notification system for:
- Booking confirmations.
- Appointment reminders (24 hours before the session).
- Post-session follow-ups with feedback requests.
Included dynamic messaging tailored to specific booking types, ensuring clients receive relevant information.

Real-Time Data Flow & Revenue Analytics in Monday.com

Integrated all booking data into Monday.com to provide:
- Real-time insights into studio utilization.
- Automated revenue tracking and reporting dashboards.
- Analytics on peak booking times, popular services, and repeat customers.
Created automated revenue forecasting tools based on booking trends to help RICE optimize pricing and promotions.

Results & Impact

Frictionless Booking Experience
Clients can now book and pay online instantly, reducing administrative overhead.

Increased Revenue Streams
By automating payments and optimizing scheduling, RICE maximized studio utilization and minimized revenue loss from untracked bookings.

Optimized Scheduling Efficiency
Audio engineers can easily update availability, ensuring that resources are allocated effectively.

Streamlined Onboarding & Compliance
Required forms and agreements are now completed before appointments, eliminating delays.

Enhanced Data Visibility
Leadership can analyze real-time booking trends and revenue insights directly in Monday.com, enabling strategic decision-making.

Automated Client Communication
Custom notifications ensure a professional, well-coordinated experience for all studio users.

Conclusion

Through the implementation of this Automated Content Studio Booking System, My Mogul Media has provided RICE with a seamless, scalable, and data-driven approach to managing their studio operations. By integrating Stripe, Monday.com, and automated workflows, we transformed an inefficient manual process into a revenue-generating digital ecosystem.

This project underscores My Mogul Media’s ability to empower nonprofits with cutting-edge automation solutions that enhance efficiency, improve user experience, and drive measurable business outcomes.